Testimonials

Discover why Matt Patterson is one of the top insurance agents in San Marcos through client testimonials highlighting exceptional service and expertise.

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Rated 5 out of 5 Stars Based on 104 Reviews

MattRussellSawyerJustin
Tyler Robinson was helpful throughout the whole process which took less than a week! Great service and very professional.
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isaiah g. Avatar
isaiah g.
6/18/2026
Justin not only helped me get a policy for my new vehicle, but also recommended, guided and ultimately improved upon the other policy I had on my other car as well. He understood my needs and goals and was really knowledgeable and helpful throughout the entire process. Not only that, it took me a while to finalize on my new car but he was super patient and made sure to check in with me along the way. I highly recommend working with Justin. If you’re a car enthusiast, he also truly understands and can relate to what you are trying to accomplish, and that’s on top of his thoroughly professional and detailed service.
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James C. Avatar
James C.
6/17/2026
Justin Chong with Farmers Insurance was excellent to work with while helping us insure our newly constructed home and automobiles. He was polite, friendly, knowledgeable, and very patient throughout the entire process. Over the course of three weeks, Justin took the time to explain everything clearly, answer all of our questions, and make sure we understood our options. He worked closely with us to ensure we had the right coverage for our needs and presented several options to choose from. We were very satisfied with both Justin’s service and the coverages we ultimately purchased. Highly recommend working with him for your insurance needs!
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Mary &. Avatar
Mary &.
5/19/2026
Justin Chong was amazing! He’s patient and takes his time to find you the best coverage he can and walks you through everything so you aren’t confused.
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Jade D. Avatar
Jade D.
5/08/2026
Switched my carrier to Farmer's Insurance with the help of Justin. He's been super helpful with our quotes and adjustments needed especially since Harris County in Houston has a limit for how many homeowner's policy they're able to write each month. I am able to save over $1k a year for insurance.
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Kristina N. Avatar
Kristina N.
5/07/2026
very good communicate and reasonable price for home and auto insurance
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tony h. Avatar
tony h.
4/08/2026
Just switched over to Farmers Insurance from All State. My service advisor was Justin Chong. He was awesome to work with and had a great attitude. Consumer service was great! Thanks Justin for helping me with my auto and home policy.
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Eric V. Avatar
Eric V.
3/23/2026
Justin Chong is one of the best agents I have ever worked with. His detailed explanations and overall knowledge on subject matter is unmatched. He had a lot of patience with me and my questions. He also got me great rates for house and vehicle insurance. Great experience and outstanding work ethic Justin Chong. Thank you for all your assistance on opening a new policy.
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Barrientos Avatar
Barrientos
3/23/2026
Justin Chong helped me get quoted for my new dream car. He made the entire process super easy and quick for me to get the car insured and legal in one day. Only had the car for a day and a half and its ready for the new venture.
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Christian M. Avatar
Christian M.
3/11/2026
Justin Chong, of Matt Patterson's Insurance Agency (Farmers Insurance) saved me over $700.00 annualy compared to my previous insurance agency. In addition, I've known Matt for over 20 years, really good guy and active in community events. #SupportLocal
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William M. Avatar
William M.
3/04/2026
Justin was great! Very professional and was patient with me! Would recommend him to anyone!
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Michael G. Avatar
Michael G.
3/04/2026
Huge shout-out to Justin for helping me navigate the crazy insurance hikes of 2026! We’ve been acquaintances for a while, and I’ve always appreciated that he never 'talked shop' or pressured me when we hung out socially. I thought I was doing what was best for me and he has repected this.When I finally reached out for help this year, he was a total pro. He’s a natural problem solver who focused on my goals and found me a great deal. Guess I didnt know exactly what I was doing. LOL.Thank you, Justin, for being a great person and an even better agent!
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Feesa Avatar
Feesa
3/04/2026
Justin provided the coverage I needed at a highly competitive price. He maintained excellent communication throughout the process, was punctual, and demonstrated a strong work ethic. I am very satisfied with the level of service he delivered.
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JDM D. Avatar
JDM D.
3/03/2026
Did a great job. He saved me money.
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Vashann D. Avatar
Vashann D.
2/20/2026
Great experience working with [Justin! They responded quickly to all my questions and helped me save money while finding the right coverage. Professional, efficient, and easy to work with. Highly recommend!
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Tiffany T. Avatar
Tiffany T.
2/12/2026
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