Testimonials

Discover why Matt Patterson is one of the top insurance agents in San Marcos through client testimonials highlighting exceptional service and expertise.

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Rated 5 out of 5 Stars Based on 80 Reviews

MattRussellSawyerJustin
I met Justin Chong at a Hagerty booth at Lonestar Roundup car show in Austin. He reached out to me a couple days after the show to help get my classic cars switched over from Geico. I saved hundreds of dollars switching to Hagerty and the coverage is better, especially with the guaranteed value. Justin was awesome to work with! His communication was excellent and prompt! We emailed and called back and forth to figure out the details. He's very well informed and was excellent and answering questions and helping me pick the most appropriate policy for my needs. I highly recommend Justin as a great agent!
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Chandler P. Avatar
Chandler P.
5/09/2025
Just wanted to mention how Justin was great explained everything and was very thorough and giving me all the information that I needed. The coverage seemed like it was excellent and was more beneficial to me now I do appreciate your service and continue giving him all the praise he needs Thank you
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mike v. Avatar
mike v.
5/08/2025
My neighbor referred me to Matt Patterson’s agency after my home insurance almost doubled. Justin contacted me and was so easy to work with. He was super professional and got me a GREAT price on homeowners insurance after many others could not. Thank you!!!
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Tasha E. Avatar
Tasha E.
4/30/2025
Justin was not only friendly and professional in a way that made switching my home insurance easy, but he saved me over 50% in doing so. Will likely be back for other types as well in the future.
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Austin M. Avatar
Austin M.
4/28/2025
I appreciate Justin's patience, perseverance, kind and gentle personality. Also, Justin is totally professional and knows his business, Thank You Justin for the info and help you have provided me . Here is wishing Justin luck and success with his career.
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Kike F. Avatar
Kike F.
4/25/2025
Justin Chong helped me out with my landlord insurance and he was great, i been shopping around for a insurance policy for my two rental properties, and my friend referred me to Justin. I was out of the country, and Justin followed up with me multiple times making sure i didnt have any more questions and got the coverages i need. Great communication, and very simple process. I got both my properties insured through him. Highly recommend! Also great price!
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Charlie C. Avatar
Charlie C.
4/23/2025
Shout out to Justin for the quick, friendly and professional response. I've always wondered what the difference was from getting a quote online myself vs going through an agent.He took his time to explain and answer any questions I had, was able to give me a better quote and I for sure will be using him for any of my insurance needs moving forward.If you need insurance, whatever type of insurance, I highly recommend reaching out to Justin!
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Mark M. Avatar
Mark M.
4/15/2025
Was shopping rates and decided to call my old classmate's agency, spoke with Justin, he was friendly and understanding of my needs. He was able to get me rate quotes in short order, both Home & Auto, which were better than what I currently had. Easy process, no sales pushing tactics, straight forward & simple.
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Charles G. Avatar
Charles G.
4/14/2025
Was very happy with the savings on my House Insurance with Farmers. Justin Chong Was great to work with.
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Hanshew62 Avatar
Hanshew62
4/12/2025
Huge thank you to Justin for helping me by securing much better coverage for both home and auto for my family and myself. Even saved me around $2k with better coverage. He is very friendly, professional and explains things in a thorough and efficient way! I reached out to him and had me all set up faster than I could finish my coffee!
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Leon G. Avatar
Leon G.
4/10/2025
I strongly recommend JUSTIN to get the most affordable and better insurance for house and car bundle! JUSTIN helped my parents at the last minute at his own time. Thank you Justin for your patience, knowledge and skills.!
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Jessie M. Avatar
Jessie M.
3/27/2025
I wanted to thank Justin for helping me and my parents get the most affordable and better insurance bundle for our house and our cars. He was very patient and was answering every question we had.
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Michelle F. Avatar
Michelle F.
3/27/2025
I had a great experience receiving a quote online and a follow up the next morning from Justin. We worked through all the options and details of the policies and Justin was helpful and courteous throughout that process. It's nice knowing these agents are local to San Marcos compared my past insurance companies. Rates were competitive and cost-saving as well. Everything was prompt and easy to navigate.
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Stephen R. Avatar
Stephen R.
3/20/2025
Thank you Justin for being a great representative!
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Ivan S. Avatar
Ivan S.
3/20/2025
I recently needed landlord insurance on a home I purchased and was referred to Justin Chong at Matt Pattrson Agency. He was very thorough and patient and found the perfect policy for my needs. I would definitely recommend thi agency.
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Becky T. Avatar
Becky T.
2/25/2025
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